Q: I get an error when I try to check my points online.
A: You need to be logged in to check your points. If you already have an account with a username and password, click here to log in. If you do not have a password, but receive GolfBC eNews, click here and enter your email address as the username, and a password will be emailed to you. You can also email us for a points update, to info@golfbc.com.

Q: What happens to my existing points?
A: All existing points are still valid, and are carried forward. Cardholders who purchased the cards with 2000 points will not lose those points.

Q: Has the redemption changed?
A: Yes. The redemption schedule has changed slightly. Also, there will be blackout periods: Fridays through Sundays and Holidays.

Q: Has the accumulation changed?
A: No. You will still earn one point for every one dollar spent at all participating GolfBC golf courses, as well as the Crystal Lodge in Whistler.

Q: Do the new cards come with points?
A: No. The free cards do not come preloaded with points.

Q: Why do I need to fill out my personal information?
A: To redeem points, you need to register your card by filling out your personal information. We will not sell our list to outside sources, but do require your email address to be able to contact you with program updates as well as specials and promotions throughout the season.

Do you have a question we have not addressed? Please send it to us. Questions will be answered by email the following business day. Some questions will also be posted on the website, so check back often for new items.

Cardholders - Make sure we have your up to date email address, so you don't miss out on any notices or specials that are sent out by email. To update your account or if you have any questions, please email us at newsletter@golfbc.com.